Mummy I just want to spend time with you (how to break an entrepreneurs heart)

The honest truth about working parents – is that we don’t always get it right. We think we are getting it right, we think we are building the best future for our family….until our child mutters the words “But Mum, I just want to spend time with you” and a little piece of your heart breaks off and shatters into pieces on the floor. As a mother, and entrepreneur and…  Read more

I hate my business and I want out (dilemma’s of an entrepreneur)

I am writing this on behalf of every entrepreneur, every small business owner, every hustling parent – pretty much everyone busting their gut for the own business. I know deep down, you have also had days where you want out of your business. You want less stress, less hours, less hectic-ness, less fights with your partner, more happy times with your family, less constant struggles with balance and you want…  Read more

International Women’s Day: isn’t it every day?

Whilst I am not against International Women’s Day being on the 8th March and celebrating trail blazing women in the world, what I would like to do is explain why I choose to celebrate every day. Why perhaps I see being a women in business as a very normal occurrence and why instead, I choose to celebrate every opportunity that I seek and create – with no relevance to religion,…  Read more

Should you outsource work to offshore workers?

The rise of the global workforce and the choice to offshore: the debate will not go away, so it is time to be educated and assess if you should hire/outsource parts of your business offshore. If you’re wondering whether it’s worthwhile to hire overseas workers and offshore part of your business for virtual admin support or other business services, cost considerations alone can make the prospect quite attractive. Before you…  Read more

Stop telling me how to run my business

It seems everywhere I turn at the moment, there is someone who has an opinion on how a bookkeeping and accounting business should run. It also appears that these “so called experts” are quite willing to judge me and my business without knowing a single thing about me, how I operate, how I attract and retain clients, how my staff operate – and they certainly have no freaking clue about…  Read more

The Future of a Retail Store: Boom or Bust?

As we wake up to another Fashion Brand going into administration, the question needs to be asked: What is the Future of the Retail store? Is it possible that a physical retail store will exist in 20 years time? Or is a profitable shop front a thing of the past? Smart Company have just released today news of David Lawrence going into voluntary administration, and in the past twelve months it…  Read more

3 websites in 4 years – crazy or necessary?

My business is 4 years old (nearly – but I am an accountant so I round up!). I am about to release into the world my third website in 4 years. Am I crazy, or have the updates been necessary? Is a website still relevant in this digital age? Well let me give you my perspective on whether an accounting or bookkeeping business NEEDS a website. Last year, I attended…  Read more

Entrepreneurs need manners too #bringmannersback

Running a business, no matter how busy you are, does not give you the right to “mis-place” your manners. Common courtesy and respect seem to be not so common these days with the busy entrepreneur expecting, or perhaps it could even be classed as demanding, answers at the drop of a hat (and usually for free). So lets rewind a little bit and get old school for a minute. Do…  Read more

Constructive Criticism or Raving Fan

Customer Service is not something you set up when you start your business and then you forget about it. It is not programs and processes that you implement and you kick back and relax, simply because you assume your process is working. Recently we had a potential client contact us before Christmas and sadly the contact form on our website was not working. Cue customer service fail.  So their first…  Read more

What accounting system is right for you?

There is so much choice when it comes to accounting software. So how do you choose the right one? How do you choose the accounting system for your business – the one you really need. So not the one everyone tells you that you need – but the accounting system which is the right fit for YOUR business? We face this question with every new client we see. Not to…  Read more

You have a 20cm blood clot – (lessons from a horrible boss)

Coming up to 8 years ago I was faced with a health scare – 6 weeks pregnant (first time mum – I should have been so excited), I had developed a 20 cm blood clot in my lower leg, I was in agony, I had a job I loved – and I was told I was unable to reduce my hours to part time, as my condition didn’t warrant it.…  Read more

How to get value from your Accountant

We see posts all the time asking “How do I choose an accountant?” or even worse “My accountant is ripping me off, who can you recommend?”. I can’t stress enough that any service provider, whether it is an accountant or anyone else, needs to be offering you value. What you need to firstly understand is that there are various types of accountants. If you are looking to get a tax…  Read more

Qualified help is not free – Google is free and we all know where that leads

I know when you start a business finances are tight and every cent is watched like a hawk but if I had a dollar for every time I heard a startup say “I couldn’t afford an accountant so I just googled the answer…but I think I have stuffed it up…can you fix it” – well let’s just say I wouldn’t be sitting here at 9:05pm writing this blog post from…  Read more

What your tax invoice says about your business

I know you are not an accountant, I know numbers are not your thing, I know tax invoices are not the most exciting topic, but sending out invalid invoices says a lot about your business – and it is not all good news. “I know I shouldn’t judge, but I hustle just as hard as the next entrepreneur, I work 60+ hours per week, have two kids, pay my taxes,…  Read more

Why I am going on a blind date…with my employee

OK. Now before you get all grossed out and start gagging at the thought of a boss dating her employee, let me put this in context. I have an employee, I love her, she is amazing, she has worked with me for 3 months, I have never met her and I am taking her to lunch tomorrow and meeting her for the first time. It is like getting ready for…  Read more

How to Avoid the Christmas Credit Card Crunch

Well the festive season is in full swing – this means parties, gifts, eggnog, mistletoe, Santa and normally family feuds. But the thing causing the most stress at Christmas, is the level of credit card debt people put themselves in, which hangs over their heads for many months to come. Australians spent over $47 billion in the Christmas spending period between November 15th and December 24 (2015 statistics) according to Inside…  Read more

If all you want to do is sell, then stay away from me.

I don’t consider sales to be a dirty word, however I value relationships, honesty and trust and expect that in return when it comes to selling. Seriously, I know you run a business – but that does not mean you need to push your sales on me or cold call me unexpectedly. Especially if you don’t know me, especially if you don’t bother researching me (gosh, at least get my…  Read more

You want a business loan … who you gonna’ call??

As most of us in the startup phase of our entrepreneurship journey would know, getting cash to fund our dream is not an easy (or quick) task. There are many “No’s” before you hear the magical “Yes”. Or will you even hear the “Yes” at all? Your dream idea is only loved by a third party finance option, if it can see that the idea has the ability to generate…  Read more

Goodbye customer service, Hello happy customers

Now this may sound contradictory because surely if you provide great customer service you must be kicking goals in business right? Well I don’t think so. I don’t think you should be focusing on customer service, I think you should be focusing on having happy customers. “Yes, there is a difference. You can provide great customer service but still have unhappy customers.” So how does this possibly make sense, as…  Read more

Are you still deemed to be successful after going into Liquidation?

Why do I ask? Is my business in trouble? Hell no. But today I went to a Business Chicks breakfast where I heard from America’s original #girlboss Sofia Amoruso. She started the Nasty Gal empire along with a bit of a Girl Boss revolution in America. She has a podcast, fashion empire, books, soon to be released series on Net Flix – amongst other things. Well that was until a…  Read more

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