When was the last time you really listened to your clients, your customers, your suppliers, your contractors, your employees – and actually gave them what they really wanted? Now of course everything within reason – I mean I would like a million dollars, a holiday to the Bahamas and also a house that cleans itself. “But every day, it is often the simple things people do that wins my loyalty… Read more
Each time I seem to go into a business Facebook group I see the same comment…. “My Bookkeeper/Accountant is over charging me – surely it is a simple job. Why are they so expensive? They are ripping me off.” Now, before I get my “ranty pants” on – let’s reverse this for a minute. Think about the service you offer and imagine how you would feel if people (who did… Read more
On average, small business owners spend 10 hours each week recording, organising, and processing financial transactions – everything from accounts receivable and payable, to employee payments, expense receipts and supplier invoices. That doesn’t sound like Bookkeeping Basics to me! While the process may be time-consuming (and tedious!), effective bookkeeping is the foundation of sound financial management – which in turn, is the lifeblood of your business. Feeling overwhelmed by mountains… Read more
Resumes. The old school way to judge someone based on what is written on a piece of paper. And you decide based on that information if you think they should work with you. Works every time right? WRONG. Well that is not how I hire staff. Not now, not ever. A resume doesn’t tell me your attitude – and your attitude will give me a far greater insight into you than any piece of… Read more
How to obtain a business loan is a common concern for start-up businesses and those preparing to scale. So how do you get the banks to say “YES”? Getting approved for a business loan or line of credit is usually more difficult than qualifying for a personal loan. It’s crucial that small business owners are adequately prepared when meeting with a lender to present their business in the best possible light. “Rocking… Read more
When you run a business, often things get left out of your life. You don’t see your friends as much, your social life goes out the window and you second guess every decision you make. You have guilt over how you spend your time and if you are making the right decisions. And as a working mother, I suffer from #mumguilt ALL the time. Yesterday was no exception. In fact,… Read more
I would love someone to help my business. MUST HAVE skills, experience, qualifications, knowledge, be a self starter and be able to work without supervision. MUST ALSO be prepared to work for under minimum wage. “God, oh please sign me up. I just can’t wait to work as your slave.” Seriously – how can that even be an ad for a job? How can a business woman advertise for someone… Read more
Should I use Xero or MYOB or Quickbooks Online or Wave or Saasu or Freshbooks (the list goes on). This is a question we hear from small business owners every single week. So what is the best accounting software for a small business? “Now call me annoying – but I can’t answer that. And anyone who does, is not giving you an accurate answer.” #TRUTHBOMB So, um, if I can’t… Read more
Teamwork is something that a business needs to succeed. So how is it possible to build a growing brand and business with a virtual team? How do you flip the traditional business model into a virtual business model without losing the relationships? Well – I am so glad you asked. OK – so you didn’t exactly ask – but I bet you are wondering how the heck I have built… Read more
Happy EOFY. Time to relax right? Wrong – this is the best time to review your business plan for the new financial year ahead. Yep, thats right, no rest for the wicked. Here are some of our tips to make the your business plan process more productive (or should I say, actually useful). Don’t fly solo – get your team involved Business planning works best when it’s a team effort.… Read more
I am a big believer that whilst I run my small business, community comes before competition. Relationships come before profit. And happiness comes before growth. Yes, I have over 100,000 competitors in the accounting & bookkeeping space in Australia alone – but I see those people as my mentors, my rocks, my shoulders to cry on, my support network to learn from and my community first and foremost. “Call me… Read more
Why would an accountant start a milestone card business? Because I feel like a failure. I see things on social media and I feel like the most imperfect person, and it stresses me out. When I see those “perfect mums” who are running a business, have the perfect home life, make perfect dinners, get enough sleep, have a social life, have time to work out and still build a successful… Read more
Kind of pisses me off that I have to write this post….but I just can’t let it slide. I know I should be doing other things (like BAS lodgements or finalising my new business), but instead I sit here writing ranty blog posts because you choose to use my services, then sell the information I taught you, and pass my information off as your own to your business coaching clients.… Read more
If you are a small business owner, an entrepreneur, a solopreneur, a mumpreneuer, the next Zuckerberg or a combination of all of these – you need to constantly upskill or fear getting left behind. Or worse – get a knock on the door from the tax office because you have failed in some kind of business obligation that you had no idea about. And I am not just talking about… Read more
I know, all the digital marketers, google analytics lovers and SEO guru’s are going to hate me. However my thoughts on blogging is the blog and the information shared needs to be useful, meaningful, relatable and not just the word accountant written 527 different ways just to cover yourself in SEO glory. “Timing is not everything when it comes to blog posts.” Sure, I think SEO (Search Engine Optimisation) is… Read more
So you run an amazing business, you are growing your brand, you are starting to get amazing customers, you have loyal staff, you are known in your industry, things are bloody fantastic – and then you go and ruin it by posting a dubious question on social media. What the heck am I talking about? How can a flippant question or comment, posted innocently in a Facebook group possibly damage… Read more
The honest truth about working parents – is that we don’t always get it right. We think we are getting it right, we think we are building the best future for our family….until our child mutters the words “But Mum, I just want to spend time with you” and a little piece of your heart breaks off and shatters into pieces on the floor. As a mother, and entrepreneur and… Read more
I am writing this on behalf of every entrepreneur, every small business owner, every hustling parent – pretty much everyone busting their gut for the own business. I know deep down, you have also had days where you want out of your business. You want less stress, less hours, less hectic-ness, less fights with your partner, more happy times with your family, less constant struggles with balance and you want… Read more
Whilst I am not against International Women’s Day being on the 8th March and celebrating trail blazing women in the world, what I would like to do is explain why I choose to celebrate every day. Why perhaps I see being a women in business as a very normal occurrence and why instead, I choose to celebrate every opportunity that I seek and create – with no relevance to religion,… Read more
The rise of the global workforce and the choice to offshore: the debate will not go away, so it is time to be educated and assess if you should hire/outsource parts of your business offshore. If you’re wondering whether it’s worthwhile to hire overseas workers and offshore part of your business for virtual admin support or other business services, cost considerations alone can make the prospect quite attractive. Before you… Read more